Ordering and Delivery

Order Details

Orders of our cakes must be placed at least 72 hours(3 days) in advance. Orders for custom cupcakes must be placed at least 72 hours (3 days) in advance. To ensure delivery of orders for Saturday, Sunday or Monday we have to receive them by Wednesday of that week.  Orders for 50 or more favours must be placed at least 4 weeks in advance. If you have any questions, please contact us at myshopdesserts@gmail.com and we will respond to you promptly.

Exchange or Cancellation Policy

Please note that exchanges and cancellations are ONLY possible within 24 hours of receiving your order. If you are unhappy with your cake for any reason, please call us within 24 hours  and explain the situation. In the rare case that you are unhappy with your cake and would like a refund, you must contact us within 24 hours of receiving your order so your cake can be returned. Without proof that you are indeed unhappy with the product and will not be using it for your event, we will be unable to refund any portion of your payment. We are dedicated to satisfying our client’s cake requirements. Please call us at 647-897-7531 or Email at myshopdesserts@gmail.com and provide your order details, sales order number and your order confirmation. 


Our prices are subject to change without notice.

Telephone Orders

We are unable to accept orders via the telephone as these are not secure lines.

Payment Options

We accept the following credit cards: VISA, Master Card, American Express . Confirmation of your order will be made via an email reply providing we receive reliable and verifiable documentation.

Delivery Information

 A delivery fee is added upon checkout based on your delivery area.

Please ensure before placing your order and selecting a delivery time slot that the recipient will be there to accept it as we cannot be responsible for orders left unattended.

Delivery is available seven days a week from 10:00 a.m. - 9:00 p.m. We require a minimum of 3 hours leeway for each delivery; due to unpredictable weather and traffic situations. During inclement weather and traffic conditions beyond our control, times of delivery may be affected and you will be notified ahead of time.

 Orders have to be placed by Wednesday for deliveries on Saturday and Sunday. When there is a statutory holiday, there will be no delivery on and preceding the holiday. Delivery will be made the following regular business day.
Order & Delivery Schedule
The following is the schedule for delivery days based on orders placed before 3 p.m. Eastern.

Orders placed on Monday can be delivered on Wednesday.
Orders placed on Tuesday can be delivered on Thursday.
Orders placed on Wednesday can be delivered on Friday, Saturday or Sunday.
Orders placed on Thursday can be delivered on Tuesday.
Orders placed on Friday can be delivered on Tuesday.

Delivery Locations

The following is a short list of locations we can currently deliver our products to and their delivery prices in Canadian Dollars. If you would like to us to deliver to a location not on this list, please contact us for a quote.

Ajax - $ 40.00 CAD
Bramalea - $ 30.00 CAD
Brampton - $ 35.00 CAD
Concord - $ 30.00 CAD
Don Mills - $ 30.00 CAD
Etobicoke - $ 25.00 CAD
Markham - $ 35.00 CAD
Metropolitan Toronto - $ 25.00 CAD
Mississauga - $ 20.00 CAD
North York - $ 35.00 CAD
Oshawa - $ 45.00 CAD
Pickering - $ 40.00 CAD
Rexdale - $ 30.00 CAD
Richmond Hill - $ 35.00 CAD
Scarborough - $ 40.00 CAD
Thornhill - $ 35.00 CAD
Unionville - $ 30.00 CAD
Vaughan - $ 30.00 CAD
Willowdale - $ 25.00 CAD
Woodbridge - $ 30.00 CAD